Question: I rented a piece of equipment to a customer without first getting his signature on my rental contract. The equipment was vandalized, and I charged the customer’s credit card for the cost of the repair. The customer disputed the charge, and the credit card
The heavy equipment industry, worth approximately $200 billion annually, is expected to exceed $230 billion by 2025 and is poised for explosive growth.
On March 1, in a deal that was widely reported in business and trade media, Hitachi and John Deere formally ended a joint operating agreement that had been in place for more than 30 years. It was considered the longest and most successful collaboration in
The Atlanta Journal-Constitution Despite the pandemic and its fallout, business in Georgia is thriving. Area Development and Site Selection magazines have ranked the Peach State “No. 1 for Business” for seven and eight years running, respectively. A 2021 CNBC survey ranked Georgia the No.
Question: Recently, we had a customer cause more than $10,000 worth of damage to our equipment. We charged the repair cost to his credit card, but he disputed the charge. He initially admitted in writing that he actually used the machine, but claimed it was
By James Waite Rental Management Magazine UNDERSTANDING THE NEW STIMULUS BILL; WHAT’S IN IT THAT CAN APPLY TO YOUR RENTAL BUSINESS QUESTION: A NEW STIMULUS BILL WAS JUST PASSED BY CONGRESS AND I’M TRYING TO SET ASIDE A FEW MINUTES TO READ ALL 5,000-PLUS PAGES,
By James Waite For Construction Pros Magazine ADDRESSING THE UPDATES TO MEWP REQUIREMENTS FROM A LEGAL PERSPECTIVE MEWPS ARE ONE OF THE SAFEST MEANS OF WORKING AT HEIGHT, YET THERE ARE RISKS. THESE HAD BEEN LARGELY DEALT WITH FROM A LEGAL PERSPECTIVE THROUGH AN ARRAY OF
By James Waite Rental Management Magazine PROTECTING YOURSELF FROM CUSTOMER BANKRUPTCIES QUESTION: I JUST HAD TWO LARGE CUSTOMERS FILE BANKRUPTCY. ONE OF THEM WAS MAKING PAYMENTS ON A RENTAL THAT INCLUDED AN INFORMAL PURCHASE OPTION — JUST SOME NOTES WRITTEN ON THE FACE OF A
By James Waite Rental Management Magazine KEEPING GOOD CUSTOMERS FROM GOING BAD WITH GUARANTEES QUESTION: SINCE THIS CORONAVIRUS (COVID-19) PANDEMIC AROSE, I’VE BEEN HAVING A TERRIBLE TIME GETTING PAID BY SOME OF MY CUSTOMERS. COLLECTIONS HAVE SLOWED AND MAINTENANCE ISN’T BEING PERFORMED AS IT SHOULD BE.